LEGAL REFERENCE

Your Data. Your Control. Our Commitment.

We handle your account details, payment history and personal information with the same care you'd expect from a platform built for Indonesia. This policy explains exactly what we...

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china sipit Your Data. Your Control. Our Commitment.

Privacy Policy Overview

Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.

HELP CHANNELS

Privacy Questions? We're Here.

Have concerns about how we handle your information? Reach out through any of these channels and we'll respond within one business day.

Email Support Send privacy inquiries to our dedicated team at...
In-Account Help Open the Help menu inside your account dashboard...
Legal Team For formal data subject requests or regulatory inquiries...
REVIEW SIGNALS

How We Earn Your Trust

Privacy isn't a checkbox for us—it's built into every system we run. Here's what backs our commitment.

Encryption Standard

All account data and payment details travel over TLS 1.3 encryption. Your DANA, OVO, GoPay and QRIS transactions are protected end-to-end.

Third-Party Audits

We undergo annual security audits by independent firms. Results are available to regulators and inform our ongoing data protection improvements.

No Data Selling

We never sell your personal information to advertisers, brokers or unrelated companies. Your data stays yours and serves only your account.

Compliance Framework

Our privacy practices align with Indonesian data protection law and international standards. We update policies when regulations change.

Incident Response

If a security issue affects your data, we notify you within 72 hours with details and steps to protect your account.

Data Retention Limits

We delete inactive account data after 24 months unless you request otherwise or law requires retention. You control your deletion timeline.

Consistency Across Our Platform

Whether you're reading our home privacy notice, account terms or payment guide, the core principles stay the same.

Home Page PrivacyOutlines data collection during account creation and lobby browsing. Matches this policy's core commitments on encryption and no-selling.
Account TermsDetails your responsibilities and our service guarantees. Privacy sections cross-reference this policy for data handling specifics.
Payment GuideExplains how DANA, OVO, GoPay and QRIS transactions are processed. Reinforces that payment data is encrypted and never shared with unrelated parties.
Live Casino PolicyCovers session data and game history retention. Aligns with this policy's data retention limits and your right to request deletion.
Sportsbook TermsAddresses betting history and account analytics. Confirms that your betting patterns are used only to improve your experience, not sold externally.
Mobile App PrivacyDetails app-specific permissions and local storage practices. Maintains the same encryption and no-selling standards as web platform.
Cookie & TrackingExplains session cookies and analytics tools. Clarifies that tracking data helps us prevent fraud and improve performance, not build external profiles.

What Defines Our Privacy Approach

These six principles shape how we design every feature and protect every interaction on your account.

Minimal Collection

We ask only for information needed to verify your identity, process DANA, OVO, GoPay and QRIS payments, and deliver live casino and sportsbook services.

Transparent Use

Every piece of data serves a clear purpose: account security, payment processing, fraud prevention or service improvement. We explain each use in this policy.

Secure Storage

Your information lives in encrypted databases with restricted access. Only authorized staff can view sensitive data, and only when necessary.

Your Control

You can access, update or delete your personal information anytime through your account settings. We process deletion requests within 30 days.

No Third-Party Sales

We don't monetize your data by selling it to marketers, data brokers or other companies. Your information stays within china sipit's ecosystem.

Regular Updates

As technology and regulations evolve, we update our privacy practices and notify you of material changes. You're never left guessing about our commitments.

Privacy Questions Answered

We collect your name, email, phone number, date of birth and identity verification documents during account creation. Payment details for DANA, OVO, GoPay and QRIS are processed securely. We also track login history, game activity and betting patterns to improve your experience and prevent fraud.

We retain your account data for 24 months after closure to comply with Indonesian financial regulations. After that period, we delete personal information unless you request otherwise or law requires retention. Payment records are kept for seven years per tax requirements.

No. Your DANA, OVO, GoPay and QRIS details are encrypted and processed only by our payment partners to complete transactions. We never sell or share payment data with unrelated companies. Payment processors operate under strict confidentiality agreements.

Yes. Submit a data access request through your account settings or email [email protected]. We'll provide a complete copy of your information within 30 days in a readable format. No fees apply for reasonable requests.

We monitor our systems continuously for security threats. If a breach occurs, we notify affected users within 72 hours with details about what happened and steps to protect your account. We also report to relevant Indonesian authorities as required by law.

Yes. We use session cookies to keep you logged in and analytics tools to understand how you navigate our platform. This helps us prevent fraud, improve performance and personalize your experience. You can manage cookie preferences in your browser settings.

Open your account settings, select 'Close Account' and follow the verification steps. We'll deactivate your account immediately and begin deleting personal data within 30 days. Financial records required by law are retained separately and securely.